Refund policy

At Angelic, we want you to love what you wear. Each piece is made to order, and we take pride in delivering quality apparel. If something isn't right, we're here to help.

Made-to-order items

Because our apparel is printed specifically for each order, we cannot accept returns or exchanges for incorrect size selections, color choices, or changes of mind. Please review the product description and size chart carefully before placing your order.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, misprinted, or different from what you ordered, please contact us within 30 days of delivery and include:

Your order number
A brief description of the issue
Clear photos showing the problem

We'll review the issue and arrange a replacement or refund when appropriate, at no additional cost to you. You generally won't need to return a damaged or defective item unless we specifically request it.

Lost or missing packages

If your package hasn't arrived within the expected delivery timeframe, please contact us so we can investigate with our shipping partner. If your package is confirmed lost in transit, we'll arrange an appropriate resolution.

Please ensure your shipping address is accurate at checkout. We cannot guarantee refunds or free replacements for orders shipped to an incorrect or incomplete address provided by the customer.

Order changes and cancellations

If you need to change or cancel an order, contact us as soon as possible. Because orders are processed for production shortly after purchase, changes and cancellations cannot be guaranteed once production begins.